Chambazo Protection
Tools you can inspect.
Limits you can understand.
Chambazo combines shift records, payment-state checks, GigCheck monitoring, and optional verification badges. Each is a signal for review — none replaces your own judgment or guarantees another user.
Protection tools and their limits
Clock-In Record
See the recorded clock-in time.
Every clock-in records a timestamp. When the worker grants location permission, it also stores a one-time GPS stamp for later review. Chambazo does not continuously track the worker, and a device-provided location is not an anti-spoofing guarantee.
Secured before work — the card authorization
Payment has a visible, defined state.
Payment must be successfully secured before work starts. It is captured when you approve the completed shift, or automatically 24 hours after the scheduled end if no dispute is open. A no-show is not completed work, but it must be reported in the app.
A card authorization is a hold, not completed payment.
GigCheck — Automated Monitoring
Missed clock-ins can trigger an alert.
GigCheck runs on a 15-minute schedule. Once a confirmed shift is at least 15 minutes past start with no clock-in, it can alert both sides. If the missed clock-in is still unresolved at least 2 hours after that first alert, GigCheck creates an incident report and notifies the team.
Identity Verification
Completed checks appear as badges.
Workers can choose to complete government-ID verification. A completed check earns a badge visible to gig posters. Verification reports a completed check; it is not a safety guarantee or endorsement.
Chambazo Score
A summary of recorded activity.
Chambazo Score (Rookie → Pro → Elite → Legend) is derived from recorded completed gigs, ratings, reliability, and hire-again activity. Higher tiers earn the tier badge and better placement. It is one signal to review, not a guarantee.
Share-My-Gig Safety Links
Share your shift with someone who cares.
Workers on late-night gigs can generate a private safety link with their live shift status — clock-in time, location (neighborhood only), and shift progress — and share it with a trusted contact. No account needed to view.
No account needed for the person you share it with.
What actually happens when things go wrong
We built the protection into the product, not into a PDF of terms.
Scenario: Worker doesn't show up
Scenario: Work is unsatisfactory
Common questions
What happens if a worker doesn't show up?
Once a confirmed shift is at least 15 minutes past its start without a clock-in, GigCheck can alert both sides. The gig poster must report the no-show in the app. If no clock-in exists, Chambazo cancels the booking, releases the authorization, and records the reported no-show for Chambazo Score; the worker is notified and can ask support to review it.
What if I'm unhappy with the work?
Message the worker through the platform and open a dispute from the booking within 24 hours of the scheduled shift end. Payment remains unreleased while the dispute is open and Chambazo reviews the shift record and messages.
Can workers see my home address?
Workers see the gig location address only after they are hired and the booking is confirmed. Until then they see neighborhood-level location only.
How do I contact Chambazo support?
Use the in-app help center to file a support ticket. The interface is available in English and Spanish; response timing depends on the request and current support volume.
Protection that works before you need it.
Shift records, payment-state checks, and monitoring — with each limit stated clearly.