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Chambazo Protection

Real protection.
Not a form you fill out later.

Every Chambazo gig has GPS verification, escrow payment, automated monitoring, and identity checks built in — before anything goes wrong.

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Employer protection

GPS Clock-In Verification

You know they actually showed up.

Workers clock in from the job site. GPS coordinates and timestamp are recorded and visible to you in real time. No location spoofing — if the coordinates don't match, the clock-in is flagged.

vs. Thumbtack: a rating after the fact

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Employer protection

Escrow Payment — Card Hold

Your money stays yours until the job is done.

We place a hold on your card when you hire — but we don't capture it until you release payment after the shift. If a worker doesn't show up, your card is never charged. No disputes. No clawbacks.

vs. Thumbtack: no payment protection at all

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Both sides

GigCheck — Automated Monitoring

We watch every active shift for you.

Our system checks every 15 minutes. If a worker is confirmed but hasn't clocked in 15 minutes past start time — we alert both parties automatically. If the issue isn't resolved within 2 hours, we escalate and create an incident report.

vs. Thumbtack: you find out after the fact

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Employer protection

Identity Verification

Every worker is who they say they are.

Workers verify their government ID before they can apply to any gig. Verified accounts get a ✓ badge visible to employers. Unverified workers cannot apply — period.

vs. Thumbtack: optional background checks at extra cost

Both sides

Chambazo Score

Track record you can trust.

Every worker earns a Chambazo Score (Rising → Reliable → Pro → Elite) based on completed gigs, average rating, reliability, and hire-again rate. Higher scores unlock Instant Book. Scores are public and can't be gamed.

vs. Thumbtack's Top Pro: opaque, infrequently updated

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Worker protection

Share-My-Gig Safety Links

Share your shift with someone who cares.

Workers on late-night gigs can generate a private safety link with their live shift status — clock-in time, location (neighborhood only), and shift progress — and share it with a trusted contact. No account needed to view.

Unique to Chambazo — no equivalent on any platform

What actually happens when things go wrong

We built the protection into the product, not into a PDF of terms.

Scenario: Worker doesn't show up

0:00Shift was supposed to start. No clock-in.
+15mGigCheck detects no clock-in. Pushes alerts to both worker and employer.
+2hNo resolution → incident report auto-created. Worker's Chambazo Score drops.
EndYour card was never charged. Zero owed.

Scenario: Work is unsatisfactory

Shift endEmployer reviews the work before releasing payment.
If unhappyEmployer messages worker in-platform. Payment stays held.
UnresolvedContact Chambazo support — we review GPS logs, messages, shift record.
DecisionEmployer can release partial payment, full, or dispute. Card only captured on release.

Common questions

What happens if a worker doesn't show up?

GigCheck alerts you within 15 minutes. Since we hold (not charge) your card at hire, you owe nothing for a no-show. We also create an incident record and the worker's Chambazo Score is affected.

What if I'm unhappy with the work?

Before releasing payment, you can message the worker through the platform. If you can't resolve it, contact support. Because payment is held in escrow, you have real leverage — not just a post-hoc dispute claim.

Can workers see my home address?

Workers see the gig location address only after they are hired and the booking is confirmed. Until then they see neighborhood-level location only.

How do I contact Chambazo support?

Email support@chambazo.com or use the in-app help center. We're available Monday–Saturday 8am–8pm ET. Spanish and English.

Protection that works before you need it.

GPS proofs, escrow funds, automated monitoring — every gig, every time.