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ChambazoTerms of Service

Privacy Policy

Last updated: June 8, 2026

1. Introduction

Chambazo Inc. ("Chambazo", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights when you use Chambazo at chambazo.com.

2. What We Collect

We collect the following categories of information:

  • Account information: Email address, name, and hashed password.
  • Profile information (workers): Skills, availability, bio, profile photo, hourly rate, and location.
  • Profile information (employers): Company name, industry, logo, and billing address.
  • Gig and booking data: Gig details posted by employers, swipe decisions, booking confirmations, and gig outcomes.
  • Ratings and reviews: Star ratings and comments submitted after completed gigs.
  • Payment data: Payout account details (processed by Stripe — we store only your payout status, not your bank account number). Billing information for employers (processed by Stripe — we store only charge amounts and subscription status).
  • Identity verification: If you complete ID verification, this is processed by our third-party verification partner. We receive only the result (pass/fail) and a reference ID.
  • Usage analytics: Events such as gig views, swipe actions, session timestamps, and feature interactions.

3. How We Use Your Information

  • Matching: To surface relevant gigs to workers and relevant workers to employers based on skills, availability, and location.
  • Bookings and payouts: To process confirmed bookings, route payments, and manage worker payouts via Stripe.
  • Notifications: To send booking confirmations, reminders, and relevant platform updates.
  • Trust and safety: To verify identities, investigate disputes, and enforce our Terms of Service.
  • Analytics and product improvement: Aggregated, anonymized usage data helps us improve platform features.

4. Data Shared in a Booking

When a booking is confirmed, both parties receive limited contact information necessary to complete the gig:

  • Employers see: Worker name, profile photo, rating, and contact information necessary to coordinate the gig.
  • Workers see: Employer name, company, gig location, and contact details necessary to arrive for the gig.

This information may only be used for the purpose of the confirmed gig and must not be shared with third parties or used for solicitation outside the platform.

5. We Do Not Sell Your Data

Chambazo does not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Retention

We retain your account and booking data for as long as your account is active, plus a period required for legal and financial record-keeping (typically 7 years for financial records).

If you delete your account, we will delete or anonymize your personal profile data within 30 days. Booking records and payment data may be retained longer as required by law.

7. Third-Party Service Providers

We share limited data with the following providers to operate the service:

  • Supabase: Database, authentication, and file storage. Data is stored on Supabase-managed infrastructure in the US. (Supabase Privacy Policy)
  • Stripe: Payment processing for employer billing and worker payouts via Stripe Express. Stripe handles all payment details securely. (Stripe Privacy Policy)

8. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data ("right to be forgotten"). Initiate from Settings > Danger Zone.
  • Portability: Request a machine-readable export of your data.
  • Opt-out of analytics: Contact us to opt out of non-essential analytics tracking.

To exercise any of these rights, email privacy@chambazo.com. We will respond within 30 days.

9. Data Security

We use industry-standard security measures including HTTPS, hashed passwords, and row-level database security. No transmission method is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Chambazo is not directed at anyone under 18. We do not knowingly collect data from minors. If we discover we have such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email and in-app notice. Continued use after the effective date constitutes acceptance.

12. Contact

For privacy-related questions or to exercise your rights, contact us at privacy@chambazo.com.